The Pain of Eating Out
As I stand in the waiting area of a popular restaurant, I thought occurs to me. Do they like having a full waiting area? Do they make us stand shoulder to shoulder with a bunch of strangers on purpose?
I have to say that I am almost certain that they are just a victim of their own success and they have not found a suitable alternative. What solutions are available for a successful business that doesn’t want to make its customers stand and wait around?
DotLogik Inc. is a new company that has developed a way to eliminate this problem. This truly is a remarkable idea that will save everyone hours of waiting around.
SMS has been around for several years now, but it hasn’t been until recently that we have seen real progress made in the SMS market. There are now a host of applications that SMS utilizes. I have to say that one of the best, is DotLogik’s SmartHost Paging. It is a fantastic application that restaurants use to contact its customers when their table is ready. In the past they have used large round or square pagers that light up or buzz when your table is ready. SmartHost eliminates the need for those old style pagers.
When a customer walks in to the restaurant they give their cell number to the hostess. Then they are told an approximate wait time. This lets the customer know how long or how far they can go before their table is ready. When their table is almost ready, the customer receives a voice message or text message on their phone. They return to the restaurant and sit down…no standing around or being squeezed out into the bad weather while you wait for a table.
I am excited to give this a try. I would much rather be doing what I want to do during that hour or more of waiting, rather than be forced to do what the restaurant want me to do…stand around a waiting room. Those days are over now that DotLogik’s SmartHost Paging has set us free!
SMS has set us free and we have DotLogik To thank for it!
Tags: Customer Service